Check out these tools and resources to help you manage and understand your benefits.
Use this easy-to-use app to reach service providers by phone or online. Find help and information at onthego-oncor.com/ee/or scan to open this tool on your mobile device.
myhrconnection.oncor.com
1.833.253.4927
Representatives are available 8:00 a.m. – 5:00 p.m.
View, download, or print an overview of all your Oncor benefits along with the websites, numbers, and details you need to manage your benefits year round.
Navigate for Oncor’s Live Well Program
Email info@oncorlivewell.com, log into oncorlivewell.com, or call 1.888.596.6750.
To confirm that your completed Physician Results Form has been received and/or to check your health risk factors, call Navigate at 1.888.596.6750, or email info@oncorlivewell.com.
HSA medical option: Fidelity administers your account.
netbenefits.com
1.800.544.3716
HRA medical option: Optum Financial administers your account.
optumfinancial.com
1.877.292.4040
FSA: Optum Financial administers your account.
optumfinancial.com
1.877.292.4040
Email info@oncorlivewell.com, log into oncorlivewell.com, or call 1.888.596.6750.
If your life insurance or life insurance for a covered dependent ends or is reduced, under certain circumstances, you may have the option to buy an individual policy from MetLife. If you are interested in the option to convert, email HR Advocacy at ONCRES1@oncor.com for more information. You have 31 days after your life insurance ends or is reduced to submit an application to Metlife.