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Mental Health Resources

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Mental health resources and contacts, all in one place

Reaching out takes strength. These resources are here to support your mental health at work, at home, and everywhere in between. And because the people you love affect how you show up every day, many of these benefits extend to your spouse, dependents, and household members, too.

These resources are yours to use, every day and every season. Many require no medical enrollment and no cost to you. Some require enrollment in Oncor medical coverage.

Learn more about your mental health benefits by watching this overview on what’s available.

Your programs & how to access them

Privacy Note: Your access to care — and any information about it — is completely confidential and never shared with your manager, HR, or included in your personnel file.

Magellan Healthcare — Counseling

Up to 8 free, confidential counseling sessions per issue per year — in-person or virtual through Oncor’s Employee Assistance Program. Available to you and your household members, because the mental health of those you love matters too. No medical plan enrollment required.

NeuroFlow — Digital Wellbeing App

Guided breathing, meditation, journaling, mood tracking, and clinical assessments 24/7. Syncs with Fitbit & Garmin and other fitness trackers. Covers anxiety, depression, chronic pain, grief, sleep, and substance use. 100% confidential — nothing shared with Oncor.

TELUS Health — CBT Therapy (through MetLife)

No appointment needed. Start from any device, anytime. On-demand virtual therapy using Cognitive Behavioral Therapy (CBT) Programs for burnout, anxiety, sleep, grief, substance use, and more.

BCBSTX Behavioral Health

Coverage for outpatient therapy, inpatient behavioral health, and substance use treatment subject to your deductible and 20% coinsurance in-network. Plus, the Mental Health Hub — a therapist directory, videos, podcasts, wellness assessments, and self-led programs. No referral required.

Mental Health Hub: go to bcbstx.com and Behavioral Health. Then, click Mental Health Hub.

MDLive — Virtual Counseling

Confidential counseling by phone or web chat with licensed therapists. Available anytime, from anywhere. Subject to your plan’s coinsurance after deductible.

To connect virtually with a mental health provider using MDLive, visit members.mdlive.com/bcbstx or call 1.877.213.6898. In-home counseling sessions with a licensed provider are subject to a copay.

Maven — Family & Women’s Health

Wherever you are in your journey — fertility, pregnancy, postpartum, parenting, or menopause — Maven connects you with OB-GYNs, lactation consultants, pediatricians, mental health providers, and sleep coaches. Because your family’s wellbeing is part of your wellbeing.

Airrosti Flex — Muscular Pain Support

Personalized digital program for back, shoulder, knee, and neck pain with unlimited certified Health Coach support. Chronic pain and mental health are deeply connected — taking care of your body is taking care of your whole self.

In Their Own Words

Sometimes the most powerful thing you can hear is that someone else has been there. These Oncor employees are sharing their stories and how they used mental health benefits in the ways that worked for them. It’s a reminder that you don’t have to figure it out alone. Oncor has your back.

“I spoke with a licensed counselor who knew exactly the right questions to ask. Within 24 hours, I had a list of counselors near my home. Using the Magellan Employee Assistance Program changed my life – and my marriage.”

“As a 100% disabled Veteran with PTSD, I’ve turned to the Magellan Employee Assistance Program many times.”

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